How do I cancel my order?
No worries. If unfortunately you have to cancel your order, please do so within 4 hours of placing the order an e-mail to firstname.lastname@example.org or Whatsapp to +91-7043397821 , because our dispatch is uber-efficient and does not kid around.We will Deliver the same item you will order hence in this situation refund/replace of order will not take place.
In case you have already paid for your order, refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order. (As per Bank/Payment gateway norms.)
As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us by yourself. Please pack the items securely to prevent any loss or damage during transit.
We recommend using Speed Post as your courier service. Speed Post is a government of India owned entity and has the most widely distributed postal network in India. Please avoid Professional Couriers as much as possible since we have been facing issues with them.Replacement and Refund for any order will not processed without sharing photographic and videography evidence of your faulty product. So please share photo and video evidence before replacement or refund.
Once we have received the products and our internal quality check has been carried out, the product amount will be credited back to your account. Refund of shipping charges is not applicable.
Refunds are processed within 2-3 working days after we receive the return shipment and all the specified conditions are met.